PEI Cannabis Privacy Questions Resolved
Complaints Lead to Investigation, Recommendations – LPC
An investigation into PEI Cannabis privacy questions has found that the company is “using reasonable security measures to protect personal information.” But, said privacy commissioner Karen Rose, there is room for improvement. These include letting customers know about video surveillance, add more detail about the purpose and authority for collecting personal information, and using less invasive ways of collecting information.
Zach Currie, director of operations for PEI Cannabis’ parent company, said many of those issues have already been resolved. One major change has been the ID checking machine, which sparked the investigation in the first place. It was storing information about the user rather than simply confirming the person’s age. Currie said they have also changed who they ID.
“We started this with the thought that we would ID everyone,” said Currie. “We quickly learned that the Check 30 is probably a very appropriate policy and we’ve had a lot of success with that.”
PEI Cannabis privacy questions also surrounded its website. The privacy commissioner found that asking for a birth date was too invasive. The company has already changed that, allowing customers to simply confirm they are over 19 before entering the website.
Privacy has long been at issue. The Canadian Privacy Commissioner recommended that customers not use credit cards for cannabis purchases. In Ontario, the Ontario Cannabis Store (OCS) still sells customer data in aggregate.
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